CHANGE MANAGEMENT

Change management (sometimes abbreviated as CM) is a collective term for all approaches to preparing and supporting individuals, teams, and organizations in making organizational change. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organization. Organizational change management (OCM) considers the full organization and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions.

In a project-management context, the term “change management” may be used as an alternative to change control processes wherein changes to the scope of a project are formally introduced and approved.

Many change management models and processes are based with their roots in grief studies. As consultants saw a correlation between grieving from health-related issues and grieving among employees in an organization due to loss of jobs and departments, many early change models captured the full range of human emotions as employees mourned job-related transitions.

In his work on diffusion of innovations, Everett Rogers posited that change must be understood in the context of time, communication channels, and its impact on all affected participants. Placing people at the core of change thinking was a fundamental contribution to developing the concept of change management. He proposed the descriptive Adopter groups of how people respond to change: Innovators, Early Adopters, Early Majority, Late Majority and Laggards.

Change is often frustrating and may often fall out of the paradigm of strategies that you may have developed in your management career. But change is necessary and you as a change manager will be expected to lead from the front. We therefore bring you a practical one day course that focuses on all levels of change impact and prepares you to face them according to new age best practices and techniques. By the end of this workshop you will get the confidence needed to manage change as an individual manager, and help yourself and your organization through these uncertain economic times.

What you will learn:

Become better managers and business leaders by achieving optimal personal and business performance
Combine information,learn about implementing change management, its tools and industry best practice, facilitated by an experienced change leader
Develop, apply and embed the knowledge and skills acquired by this program to your organisation

Managing Change in Your Organization

Theories about how organizations change draw on many disciplines, from psychology and behavioral science, through to engineering and systems thinking. The underlying principle is that change does not happen in isolation – it impacts the whole organization (system) around it, and all the people touched by it.

In order to manage change successfully, it is therefore necessary to attend to the wider impacts of the changes. As well as considering the tangible impacts of change, it’s important to consider the personal impact on those affected, and their journey towards working and behaving in new ways to support the change. The Change Curve is a useful model that describes the personal and organizational process of change in more detail.

Change management is, therefore, a very broad field, and approaches to managing change vary widely, from organization to organization and from project to project. Many organizations and consultants subscribe to formal change management methodologies. These provide toolkits, checklists and outline plans of what needs to be done to manage changes successfully.

When you are tasked with “managing change” (irrespective of whether or not you subscribe to a particular change management approach), the first question to consider is what change management actually means in your situation. Change management focuses on people, and is about ensuring change is thoroughly, smoothly and lastingly implemented. And to know what that means exactly in your situation, you must dig down further to define your specific change management objectives.

Change Management Training Objectives

Understanding of the impact of change
Supporting and preparing for impending changes
Managing others through changes in your workplace
Getting buy-in; dealing with resistance
Avoiding the ‘tyranny of positivity’
Managing your organisation through difficult changes
Becoming an ‘agent for change’
Building and maintaining good working relationships
Getting more creative with change solutions
Gaining increased confidence and motivation

The ability to effectively lead organisational change is a competitive differentiator. Those that implement change better, faster and smarter will ensure better outcomes.On successful completion of the course, you will receive a Course Completion Certificate from Global Excellence Training with Credits (1 credit per hour of training).